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Client Administrative Services Coordinator

Client Administrative Services Coordinator

Job ID 
2017-10162
# Positions 
2
Location 
US-NV-Las Vegas
Posted Date 
12/6/2017
Category 
Customer Service
Company 
GES

More information about this job

Overview

Join the National Service Center and contribute to our award winning customer service by assisting our exhibitors and internal customers within a call center office environment. Specializing in Notice of Intent and Certificate of Insurance forms/customer coordination. 

Responsibilities

Knowledge of insurance and/or certificate of insurance processing is preferred. 

Process exhibit orders and provide clerical support to the Exhibitor Services Function.

Resolve issues both internally and with exhibitors.

Provide customer service support for exhibitor clients.

Enter sensitive information such as credit cards utilizing a high level of confidentiality.

Sorting and filing of paperwork as instructed.

Provide first class service in a call center environment.

Handle customer inquiries with appropriate and timely follow through.

Auditing and special projects as needed.

Qualifications

High School/GED required. 1-2 yrs data entry experience, 45 key strokes per minute, 10-key preferred. Strong organizational, problem solving and customer service skills.

Attention to detail and accuracy.

Word processing proficiency: Microsoft Word and Excel.

Strong written and verbal communication skills. Data Entry.

Can take initiative. Dependable, flexible.

Highly motivated with a strong sense of urgency.

Ability to multitask and meet deadlines.

Can work well independently and as a team player.

Familiar with Oracle based software a plus. Collections experience. Accounting.

Familiar with trade show industry.

Work Environment

Office

Cubicle