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  • Exhibitor Services Representative - Part Time

    Location US-NJ-Clifton
    Posted Date 3 weeks ago(10/22/2018 8:09 AM)
    Job ID
    2018-11103
    # Positions
    1
    Category
    Customer Service
    Company
    GES
  • Overview

    WE BRING THE “WOW”!

     

    ARE YOU READY TO BE A “WOW” MAKER?

     

    GES, Global Experience Specialists, is a global event marketing company with over 90 years and 4,000 passionate employees in North America, Europe and the Middle East. We create some of the most incredible events in the world – think traveling entertainment exhibitions, global user groups, sales conferences, holiday extravaganzas and exhibitions of all sizes. From initial strategy to show-stopping audio visual, accommodations to insightful measurement – and every detail in between – we bring brands to life!

     

    The Customer service sales and support role will primarily focus on trade show and convention exhibitors. The ideal candidate will possess strong customer service skills and are expected to provide first class service. In addition, they will also have strong written and verbal communication skills.

     

    Our mission is to create memorable event experiences, and we count on our talented employees around the world help us do it. We are looking for team members who can dream up the impossible and deliver it.

     

    WOW! Exhibitions. Exhibits. Events

     

    Responsibilities

    • Ability to perform Pre- Show, Show Site, and Post Show Responsibilities.
    • Conduct Booth Checks
    • Visiting Exhibitors on a daily basis with Exhibitors and establishing point of contact
    • Facilitate Collections on Unpaid Orders
    • Trouble Shoot and resolve Exhibitor Issues
    • Contact Exhibitors and provide information relating to orders and payment
    • Enter and Edit Pre Show/ Show Site Orders
    • Act as a Liaison between the Exhibitor Base and all internal and external customers
    • Audit Exhibitor Lists and Pricing Kits
    • Run Report Functions
    • Perform duties as assigned by the Exhibitor Services Supervisor and Manager

    Qualifications

    • High School Diploma or equivalent
    • Strong Customer Service Skills with related Industry Experience a plus (Hospitality)
    • Organization and Problem Solving
    • Written and Verbal Skills
    • Attention to detail and follow up
    • Strong Interpersonal Skills
    • Knowledge of Basic Computer Skills (Outlook, Word, and Excel)
    • Able to work in a Team Dynamic
    • Strong Organizational Skills
    • Ability to Multi Task
    • Sales /Collection Skills –  Call on Exhibitors with the ability to up sell products/ ability to review billing questions both from the Office and at Show Site Locations
    • Travel Required
    • Willing to work extended hours including evenings and weekends as required

    Work Environment

     

    Benefits:

    Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:


    •Competitive salaries
    •401K with company match
    •Healthcare/vision/dental insurance
    •Wellness benefits
    •Career development program
    •Tuition reimbursement program
    •Employee assistance program
    •Vacation time
    •Community involvement opportunities
    •Team activities

     

    And much more……

     

     

     

    #GLDR

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