VIAD

  • Group Sales Associate

    Location US-NY-New York | US-IL-Chicago
    Posted Date 2 weeks ago(10/30/2018 1:33 PM)
    Job ID
    2018-11503
    # Positions
    1
    Category
    Event Accommodations
    Company
    onPeak|GES
  • Overview

    The Group Sales Associate (GSA) focuses on selling onPeak’s group booking services with the goal of increasing participation and revenue for assigned events. The GSA analyzes each event and sets a sales strategy to maximize retention of current groups that book with onPeak and for capturing groups that have not used our services.  

    Responsibilities

    • Develop and communicate proactive group sales strategies in conjunction with Client, Account Executive, and Marketing
    • Oversee the booking of VIP exhibitors and attendee groups
    • Positively impact event performance through scheduled and regular emails and phone outreach
    • Provide analysis and insights on outreach results to event team and clients
    • Provide group contacts with education on how to use Compass online block management tools
    • Work with client and Account Executive to develop the onsite service plan for select events
    • Travel to select events to resolve onsite group needs, facilitate group bookings for future years, and related services as necessary
    • Manage suite and meeting space requests
    • Provide post-event reporting and recommendations for improving service and capture of groups

    Qualifications

    • Strong customer service and relationship management skills, sales, travel or hotel reservations experience is helpful
    • Comfortable with interacting with all kinds of people and asking for their business
    • Able to work effectively within a team
    • Aptitude with Microsoft Office suite, particularly Outlook, Excel, and Word
    • Excellent written and verbal communication
    • Ability to learn and use web-based and internal applications related to job responsibilities
    • Proactive, positive approach to problem solving
    • College Degree or 3 years of experience preferred
    • Able to travel 10-15%

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