• Account Coordinator - Event Accommodations

    Location US-IL-Chicago
    Posted Date 1 month ago(01/07/2019 11:27 AM)
    Job ID
    # Positions
    Event Accommodations
  • Overview

    onPeak, a GES network company*,(  is the leading hotel booking solution for the events industry. For more than 30 years, onPeak has been the leading provider of accommodations in the ever-evolving events industry. Join a team that creates incredible experiences around the world, with offices in the United States, Canada, United Kingdom, Germany and the United Arab Emirates, Global Experience Specialist Inc. (GES)* creates exciting events and brand experiences around the world.


    Learn more about us and how we provide amazing employee experiences at: EI_IE568667.11,17.htm 


    We’re growing and looking for smart, savvy, funny, passionate and detailed-oriented people to join our Account Services team. The Account Coordinator supports the administrative functions of the Account Services department with a wide range of duties and responsibilities as assigned by the Director(s) of Account Services. This is a great first step into the exciting world of event hotel accommodations!


    • Assist in executing the onPeak service plan to deliver high quality customer service, strengthen brand awareness/loyalty while driving room night capture and revenue
    • Provide general support to our internal event teams to ensure exemplary service to our clients
    • Assist in the internal and external implementation of clients/events
    • Assist with the entry and quality assurance of hotel contracts into the proprietary Compass Reservation System®
    • Manage/process client VIP hotel room requests
    • Assist with Event Recap Reports including the collecting and analyzing of post-show actual and audited consumed room nights
    • Assist in generating and distributing client correspondence
    • Complete departmental projects, tasks and other administrative duties as assigned


    • College Degree or commensurate experience
    • 1+ years of travel/hospitality industry experience preferred
    • Strong verbal and written communication skills
    • Excellent organization, prioritization and analytical skills
    • Team player with exceptional interpersonal and project management skills
    • Must be proactive, detail oriented and able to multi-task
    • Ability to easily grasp technical concepts to learn the Compass Reservation System®
    • Strong technical aptitude in the Microsoft Office suite (Outlook, Word, Excel & PowerPoint)

    Work Environment


    Our team members are our family, so we help our team members care for their families. The rewards of joining onPeak are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

    • Competitive salaries
    • 401K with company match
    • Performance Bonus
    • Healthcare/vision/dental insurance
    • Wellness benefits
    • Career development program
    • Tuition reimbursement program
    • Employee assistance program
    • Vacation time
    • Community involvement opportunities
    • Team activities
    • Charitable Gift Matching

    And much more……






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