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Account Coordinator - Event Accommodations

Account Coordinator - Event Accommodations

Job ID 
2017-9389
# Positions 
1
Location 
US-GA-Atlanta
Posted Date 
10/23/2017
Category 
Event Accommodations
Company 
onPeak|GES

More information about this job

Overview

onPeak, a GES network company*,( https://www.onpeak.com/)  is the leading hotel booking solution for the events industry. For more than 30 years, onPeak has been the leading provider of accommodations in the ever-evolving events industry. Join a team that creates incredible experiences around the world, with offices in the United States, Canada, United Kingdom, Germany and the United Arab Emirates, Global Experience Specialist Inc. (GES)* creates exciting events and brand experiences around the world.

 

Learn more about us and how we provide amazing employee experiences at:  https://www.glassdoor.com/Overview/Working-at-onPeak- EI_IE568667.11,17.htm 

 

We’re growing and looking for smart, savvy, funny, passionate and detailed-oriented people to join our Account Services team. The Account Coordinator supports the administrative functions of the Account Services department with a wide range of duties and responsibilities as assigned by the Director(s) of Account Services. This is a great first step into the exciting world of event hotel accommodations!

Responsibilities

  • Assist in executing the onPeak service plan to deliver high quality customer service, strengthen brand awareness/loyalty while driving room night capture and revenue
  • Provide general support to our internal event teams to ensure exemplary service to our clients
  • Assist in the internal and external implementation of clients/events
  • Assist with the entry and quality assurance of hotel contracts into the proprietary Compass Reservation System®
  • Manage/process client VIP hotel room requests
  • Assist with Event Recap Reports including the collecting and analyzing of post-show actual and audited consumed room nights
  • Assist in generating and distributing client correspondence
  • Complete departmental projects, tasks and other administrative duties as assigned

Qualifications

  • College Degree or commensurate experience
  • 1+ years of travel/hospitality industry experience preferred
  • Strong verbal and written communication skills
  • Excellent organization, prioritization and analytical skills
  • Team player with exceptional interpersonal and project management skills
  • Must be proactive, detail oriented and able to multi-task
  • Ability to easily grasp technical concepts to learn the Compass Reservation System®
  • Strong technical aptitude in the Microsoft Office suite (Outlook, Word, Excel & PowerPoint)

Work Environment

Benefits: 

Our team members are our family, so we help our team members care for their families. The rewards of joining onPeak are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

  • Competitive salaries
  • 401K with company match
  • Performance Bonus
  • Healthcare/vision/dental insurance
  • Wellness benefits
  • Career development program
  • Tuition reimbursement program
  • Employee assistance program
  • Vacation time
  • Community involvement opportunities
  • Team activities
  • Charitable Gift Matching

And much more……